Performance & Access Optimization
Operational excellence in cancer care delivery
As cancer incidence grows, workforce challenges increase, and drug costs accelerate, healthcare organizations need to adapt to efficiently meet the growing demand for care. Leading cancer programs build for the future by adopting innovative delivery models that expand capacity, enhance access, improve patient experience, and manage costs.
At Chartis, our oncology experts help you transform cancer care by streamlining operations and clinical program development. Our evidence-based strategies eliminate silos, foster seamless collaboration, and optimize workflows to deliver high-quality, high-value care.
We help your organization design a roadmap for sustainable cancer care transformation
Cancer patient access solutions: Design seamless omnichannel access services, including high touch and timely intake, improved scheduling and slot utilization, and enhanced provider utilization.
Care team transformation: Optimize care teams to improve efficiency, care coordination, and experience—for both patients and colleagues. We help unlock top-of-license work, streamline workflows, and enhance collaboration.
Operational & financial improvement: Assess and deploy targeted interventions to drive workforce efficiency and margin enhancement in areas like infusion, pharmacy, multidisciplinary clinics, and radiotherapy.
Clinical program development: Expand and enhance oncology services with new programs in key areas like navigation, survivorship, clinical genomics, high risk clinics, and programming for disease sub-service lines.
Project management & leadership: Provide on-the-ground PMO and program leadership for high-impact cancer initiatives, from discrete projects to large-scale efforts like cancer center openings.
Related insights
Meet our Performance & Access Optimization Leaders
Mike Brown
Mike Brown is a Senior Partner in Strategic Transformation and leads the Oncology Solutions practice. Mike’s healthcare career spans nearly 15 years fostering collaboration between academic medical centers and community-based systems.
Ryan Langdale
Ryan Langdale is a Senior Partner in Strategic Transformation. His consulting career spans over 12 years, including a decade providing strategic, partnership, and performance advisory services exclusively in the cancer care space.
Melissa Childress
Melissa Childress is a Partner in Strategic Transformation. As an enthusiastic healthcare leader, Melissa has over 25 years of experience in planning, implementing, and optimizing operations in cancer centers.
Sophie Clamon
Sophie Clamon is a Partner at Chartis. Her work is focused on supporting cancer providers set and implement strategic and operation plans to enhance the quality and efficiency of oncology care delivery.
Daniel DePonte
Daniel DePonte is a Partner in Strategic Transformation. He combines a rich background in financial analytics with a comprehensive business sense.
Mike D'Olio
Mike D'Olio is a Senior Partner in Clinical Transformation and co-leads the Consumer Access practice. Mike has over 30 years of healthcare consulting and hospital management experience with leading health systems and academic medical centers nationwide.
Sue Fletcher, RN
Sue Fletcher, RN, is a Partner in Clinical Transformation and leads the High Performing Medical Group practice. She has over ten years of healthcare management consulting experience advising community and academic health systems on various strategic planning and performance initiatives.
Sarah Kremer
Sarah Kremer is a Partner in Clinical Transformation. She has worked with healthcare organizations on a range of strategic and performance issues including: enterprise access strategy development, service line planning, and forming a regional population health collaborative to prepare health systems for value-based care.
Brian Leigh
Brian Leigh is a Partner in Strategic Transformation. He has a background in healthcare that includes experience working for hospital systems and medical device suppliers.
