The vision
A regional health system knew where it wanted to go: It had goals for growth, physician recruiting, and integrating clinical information with an academic health system partner. But its disparate software for clinical and business operations were preventing competitiveness and agility. Implementing new electronic health record (EHR) and enterprise resource planning (ERP) platforms was essential.
Co-creating the solution
These enterprise implementations required considerable design decisions, interdependency planning, and operational change. Meanwhile, go-lives were 2 months apart for the new Workday ERP and Epic EHR (a Community Connect with its academic partner). Together, the health system and Chartis navigated this massive effort.
The team had to manage interdependencies between parties and sequencing efforts to avoid rework, retrofitting, and temporary interfaces. They also mitigated risk by creating an integrated program structure that coordinated decision-making around design and configuration complexities.
Believe in better
Unlike many conjoined EHR and ERP implementations, both were on time, saving millions in overruns. Financial data now flows seamlessly across the enterprise. The clinically integrated supply chain provides clarity into the true cost of care and resource ramifications of clinical choices. Integrated patient data with the academic partner is improving outcomes and enhancing patient and caregiver satisfaction. The health system can grow and recruit in a competitive market.
