Far too often, health systems struggle to realize expected benefits of electronic health record (EHR) implementation. Investing in organizational readiness early in an EHR implementation program lifecycle mitigates financial risk and maximizes outcomes. More than just change leadership, organizational readiness involves fully preparing stakeholders who are accountable for the work to assume ownership.
Understanding 10 critical factors impacting readiness, including considerations specific to EHR extensions and mergers and acquisitions, helps organizations achieve transformational change for the long term. Successful organizational readiness can yield enhanced efficiency, improved quality, better customer service, improved compliance, and greater productivity.
“Outcomes from an EHR implementation are directly tied to the organization’s readiness for the transformational change that this endeavor entails.”