The vision
CentraCare, one of Minnesota’s largest health systems, needed to turn its rich data store into actionable insights. With 10 hospitals, 30+ clinics, and a new medical school partnership, CentraCare’s scale positioned it to offer the latest clinical advancements in its service area. A robust analytics program would enable it to also reach its clinical, operating, and business goals.
Co-creating the solution
CentraCare had advanced its data and analytics capabilities in many areas of the organization but lacked enterprise-wide consistency. Leaders found it challenging to meet key performance indicators (KPIs) for which they were accountable. They saw opportunities to centralize, strengthen leadership, and increase end-user training and satisfaction.
CentraCare partnered with Chartis to rapidly advance its program. This included establishing program governing bodies and processes, developing a revised staffing model, and supporting recruitment of key analytics leaders and staff.
Believe in better
Within 18 months of implementing this infrastructure, CentraCare was exceeding its goals. The health system had hired its first vice president of analytics. It had met or surpassed each of its first-year maturity goals for data management, analytics services, and oversight and structure. And where enterprise leaders had met less than half of their KPIs previously, the new analytics program enabled them to meet every single one.
