Rachel Zellman is an Engagement Manager at Chartis with over five years of experience in healthcare consulting. Her areas of expertise include optimizing business operations, revenue cycle management, data analysis, and change management. Her recent engagements have focused on redesigning business processes to streamline the provider experience, including centralizing the front end revenue cycle process to minimize accounts receivable and increase cash flow.
Prior to joining Chartis, Rachel was a Senior Consultant at Booz Allen Hamilton, where she supported practices in providing quality recruitment and enrollment data in their effort to transition to value-based payment arrangements. This encompassed serving as the practices’ advocate when partnering with technical teams, managing priorities, and analyzing data submission to identify trends and preventative errors.
Rachel received her Bachelor of Business Administration in Management, with focuses in Computer Information Systems and Health Communication, from James Madison University. Rachel has completed further training and is certified as a SAFe Product Owner and Agile Professional, including experience as a Usability Analyst.
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